Inspiring Quotes about User Experience and Design

An ongoing curated list of the best user experience related products, tools, services.

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UX design is a strategy of product development and it should be present right from the beginning.

— Read on @uxmag

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What is “User Experience Design” exactly? Should you not start it unless you are fully dedicated, or should you embrace it in the process as soon as possible? Are all designers also user experience designers, or is it a separate expertise? …

— Pragmatic UX Techniques For Smarter Websites

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The web is crowded with UI solutions that we’ve inherited from the past, but are still applied because “everybody else does.” It is time to reconsider all of them, but especially registration forms. When designing registration forms, keep in mind that they are for the user and the smoother the registration process, the more delighted your customers will be. …

— 5 UX Tips for Designing More Usable Registration Forms

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As an industry, we have the tendency to think and talk about user experience design in either a Web or a software context, where the demand to humanize complex interactive systems has been the highest.

— Embracing the UX Spectrum

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GE and design may not seem to go together, but as it connects its industrial products, medical devices and home appliances to the internet and rethinks its business for the connected age, the company is focusing on user interfaces and data. Onstage at the Roadmap 2013 conference in San Francisco, Beth Comstock, SVP and CMO at GE explained how the company is designing processes and interfaces that optimize the skills that machines and people each bring to a job.

— The #jobs of the future belong to data #scientists and user experience #designers

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A discussion about experience design generally comes loaded with semantic traps, especially when you’re talking with clever people who delight in playing devil’s advocate.

— Experience Design is a Perspective, not a Discipline

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An interview with User Interface Manager Brennan Boblett.

It doesn’t take a rocket scientist (or a UX Magazine reporter) to notice that much about the Tesla Model-S’s user experience is vastly different from the normal automobile. And the differences go beyond the fact that the car’s motor is electric.

— Tesla’s Groundbreaking UX: An interview with User Interface Manager Brennan Boblett

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Good design is design that changes behavior for the better. I think it needs to take into account the context of the environment, of the human condition, the culture, and then attempt to make the things you do—make us do them better, make us do better things. It encourages us to change the way that we live.

— Jon Kolko

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The best products don’t focus on features, they focus on clarity.

— Jon Bolt

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A great brand experience is one that is not only personal, but that makes people individually indispensable to the result.

— Brian Collins

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Customer engagement is thinking and acting as customers do: as a series of inter-related interactions that, together, create their ‘customer experience’.

— Craig McCulloch

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A Consistent Experience Is a Better Experience

— Mark Eberman

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At the end of the day is how the user remembers the experience. Focus on key experiences

— Shawn Borsky

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It’s the content that needs to be addressed rather than changing the visual design or making quick fixes to user experience

— Kristina Halvorson

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People choose not on the basis of what’s most important, but on what’s easiest to evaluate.

— Barry Schwartz

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Usability is important, but it is not the most important thing. There are lots of parts of (the iPhone) that are completely unusable, and you know what? It doesn’t matter.

— Don Norman

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Designing for the reflective level means designing to build long-term product relationships.

— Robert Reimann

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The frontier of user experience is organizational.

— Peter Merholz

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Structure First. Content Always.

— Mark Boulton

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The perception of system output must be greater than the perceived user input, and within that range there is a sweet spot where [user experience] is delightful and magical.

— August de los Reyes via teehanlax

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The Key To A Unified Brand: A Consistent UI

— Peyton Lindley

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Customers can’t tell you what they need. The 12 Lessons I Learned from Steve Jobs.

— Guy Kawasaki

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Design isn’t just wire frames or visual style; it’s about the product as a whole.

— Sahil Lavingia

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Great products come from teams who put people first – before design and functionality.

— @paula

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Interfaces exist to enable interaction

— Joshua Porter

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Good UI design gives users a comprehensible sense of power that consistently helps them feel in control.

— Jim Nielsen

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Web content is useless unless it supports a business objective or supports a user in completing a task.

— Halvorson

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Design is not art. It is about crafting solutions to real issues.

— Mark Boulton

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The way to earn consumer loyalty and competitive advantage is to deliver the most satisfying experience.

— Curt Collinsworth

© Philippe Said. Screenshots © property of their respective owners.